Shipping & Delivery Policy

1. No Physical Shipping

There are no parcels, couriers, shipping charges, physical tracking numbers, or cash-on-delivery orders. Any shipping or delivery wording on the website refers only to digital delivery.

2. Website Purchase Delivery

For purchases made directly on fastvideocompressor.com, delivery is normally electronic after successful payment confirmation:

• Your license key is generated and shown in your account dashboard or license page.
• Your invoice or payment record is created in your account where supported.
• You can download the Windows app and activate Pro features with the license key.

3. Microsoft Store Delivery

If you buy through Microsoft Store or an in-app Microsoft purchase flow, delivery and entitlement are handled through your Microsoft account, Microsoft Store, and the installed app. Store processing times, subscriptions, receipts, and billing records are controlled by Microsoft.

4. Delivery Time

Digital delivery is normally immediately, and within 24 hours after payment confirmation. Bank, payment gateway, network, store, fraud-review, or webhook delays can occasionally take longer. If payment succeeded but access is not visible, contact us.

5. Delivery Requirements

You are responsible for providing a valid email address, keeping access to your account, installing a supported Windows version, and using a working internet connection for checkout, download, activation, and license verification.

6. If You Did Not Receive Access

First check your dashboard license page, payment receipt, email inbox, spam folder, Microsoft account, and installed app purchase status. If access is still missing, email support@fastvideocompressor.com with your account email, payment ID or store receipt, and license key if available. See also our Refund & Cancellation Policy.